About ESA Executive Scheduling Associates
Our passion is providing outstanding service that results in loyal partnerships by scheduling meetings that matter.
MEETINGS THAT MATTER
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OUTSTANDING SERVICE
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LOYAL PARTNERSHIPS
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MEETINGS THAT MATTER • OUTSTANDING SERVICE • LOYAL PARTNERSHIPS •
Our mission
Company Values
Our mission is to provide distinguished service as your partner in results-based scheduling and list management. We assume there is probably one thing more important to you than our effectiveness in supporting your work. That is the behind-the-scenes values that surface when we work with you and your customers. So this is what makes us tick.
Our Core Values:
Integrity
Excellent results
Teamwork
Leadership
Our story
The Year Was 2006
Two friends were rearranging a small garage into an office in the Northern California Alpine region known as Mount Shasta.
One was a veteran scheduler serving financial industry professionals. The other was an executive type. The entrepreneurial spirit – that irrepressible belief there is probably a better way – was in full bloom in that car stall as the two moved a splintery old desk into place and launched their dream – Executive Scheduling Associates (ESA).
Fast forward, ESA is now a Florida corporation that employs 120 work-from-home professionals in 13 states.
The company serves 500 salesmen and women representing 50 companies in the U.S. and Canada.
The two founders in that garage scene – Keri Gentry and Mitch Santala – serve as COO and CEO, albeit working at newer desks with fewer splinters.
And what became their dream of finding that better way? Although Keri and Mitch frown on hyperbole in marketing communication like this website, they would tell you the dream has come true.
Why choose us
What Makes ESA Unique
High Touch,
High Tech Service
We excel at combining the best of both worlds: personal touch and cutting-edge technology. Our commitment to maintaining high levels of personalized service is unwavering. When it makes sense, we strategically integrate the latest digital tools to boost service outcomes. We harness modern technology to enhance client productivity, but never at the expense of human connection.
U.S. Based,
W2 Employees
We pride ourselves on having a team of U.S.-based, W2 employees—real, live humans, not robots or extraterrestrials. We don’t outsource overseas or rely on 1099 contractors. Our dedicated schedulers are meticulously trained, coached, and managed, ensuring our clients receive top-tier service and the best possible results. Rest easy, knowing your accounts are in capable, earthling hands.
Meetings That Matter
We’re dedicated to scheduling meetings that truly matter. Quality takes precedence over quantity. We’re not just making calls to hit numbers; we aim to get the right names on your calendar. This is why we invest time onboarding clients and curating their databases. Our process involves ranking contacts, creating targeted focus lists, and training our schedulers to use precise criteria.
ESA Executive Team
Dee O'Shea
Director of Account
Management
Brianne Fukuda
Director of Corporate Data System
Leslie Adams
Account Manager
Donna Allen
Account Manager
Libbie Decker
Account Manager
Christina Russell
Account Manager
Keri Gentry
COO
Mitch Santala
CEO
Alisha Mendez
Director of Client Services
Carol Harris
Finance & HR Director
Erin Pruetz
Director of Corporate Communications
Steve Hunt
Corporate Strategy
Gena Schneider
Data Team Manager
What our team says
Employee Testimonials
Read what our employees are saying about their experiences working at Executive Scheduling Associates.
Join Our Team
Looking for a rewarding, flexible career? Executive Scheduling Associates is currently hiring part-time, work-from-home professionals in several states. Join our team in providing scheduling support to financial professionals.