Teamwork. Partnership. Cooperation. Association. Synergy. Alliance.
*Snore* We’ve heard it all.
It’s easy not to value the importance of teamwork. Our companies demand it, our managers tout it, and our team members roll their eyes at it. Enough already...we get it.
But the value of a good team is astronomical when the fit is right -- that moment when it all clicks, and everyone is on the same page.
Unfortunately, getting to that Eureka! moment is hard to achieve and sometimes doesn’t happen at all. Have you ever wondered, “What does a real team look like?”
A real team has got your back.
Sure, we’ve all heard and offered, “Let me know if I can help.” Likely we’ve all ignored it or hoped our offer would be ignored. Real team members, though, are proactively watching your combined projects, looking for areas that are falling behind and making plans to remedy situations before they get out of hand. They come to their teammates and say, “I noticed that such-and-such isn’t going very well. Here is how I think we could make it stronger.”
A real team is honest
“Oh yeah! That looks great! Awesome idea!”
*walks out of conference room and whispers to teammate, “What on earth was she thinking?”*
Teamwork can’t be achieved with a room full of yes men. A team must be comfortable with challenging one another and voicing opposing opinions. Disagreeing with another person does not have to be a disrespectful event. Politely saying, “I see where you are headed, but here are the problems I foresee with your plan,” may save your team hours of work and earn you a lot of respect.
A real team has a plan…but isn’t married to it
Teams come together to solve problems. Their members’ areas of expertise are valued and used to create a pathway toward the overall goal.
But creating a pathway does not guarantee success. Once a pathway is laid, a team must watch how it flows and adjust it as necessary. Some ideas that seemed great in the planning stages may turn out to be totally useless in the actual implementation. Other ideas that you didn’t use (you saved those, right?) could end up turning the whole project around.
Executive Scheduling Associates’ schedulers are all backed by their own teams who proactively watch your goals, making suggestions on how to further your success, and tweaking your program so that it works for you.
Our team leaders monitor their employees’ clients every day, ensuring that calls are being made and meetings are being booked. If stats start to fall, leaders and schedulers meet to discuss objectives and strategy.
When big territory updates are presented, our data team springs into action to get the information input as quickly as possible and make sure that your newest data is ready for implementation.
ESA even has a client care team, focused on making sure that you are satisfied with the results that you’re getting. We want each client to know how important they are to us and that your business is valued every single day.
Tell us your best (or worst!) teamwork stories in the comments below.